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Shanghai East Hospital Enhances Patient Care by Speeding Data Exchange and Analysis

NWS

Shanghai East Hospital Enhances Patient Care by Speeding Data Exchange and Analysis

 

CUSTOMER:

Located in the Lujiazui area, Shanghai East Hospital is a comprehensive health institution providing medical treatment, disease prevention, professional education, and research. The 850-bed hospital is one of the largest healthcare providers in the Pudong New District, employing 22 PhD tutors, 65 masters degree supervisors, and other senior healthcare professionals. The hospital provides up to 1.4 million outpatient services, 25,000 inpatient services, and 100,000 emergency treatments a year.

CUSTOMER QUOTE:

“Oracle’s business solutions streamlined the integration of our hospital’s management systems, lowered overall complexity and costs, enabled intersystem data exchange and connections, and made it easier to-share patient data”

Liu Bo, Director, Information Center, Shanghai East Hospital

CHALLENGES

Integrate hospital management systems to enable information such as doctor and technician schedules to be shared between different clinical and technical departments

Enable staff to improve the use of hospital resources by analyzing doctor and technician workloads and the use of medical equipment

Lower system development and maintenance costs

SOLUTIONS

Engaged Oracle Gold Partner Shanghai Yanhua Smartech to integrate disparate systems using Oracle Data Integrator and Oracle Service Bus, and to build an analysis system using Oracle Business Intelligence and Oracle Essbase

Facilitated a smooth information exchange between clinical and technical departments using the Oracle platform, facilitating up to 100 system queries per second

Enabled hospital management to analyze doctor and technician workloads, allowing accurate schedules that ensure a health professional is always available to treat patients

Optimized the use of medical equipment and avoided scheduling conflicts

Cut system development workload by 50%

Expect to explore the use of Oracle Business Intelligence Enterprise Edition and Oracle Essbase to analyze patients’ prescription rates for preventing drug misuse and analyzing prescription trends

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